http://everydaypr.net/2009/10/rethink-customer-service/ Tue, 17 Apr 2012 17:27:03 +0000 hourly 1 http://wordpress.org/?v=3.3 http://everydaypr.net/2009/10/rethink-customer-service/comment-page-1/#comment-295 Susan Hart Wed, 07 Oct 2009 21:26:10 +0000 http://everydaypr.net/?p=1269#comment-295 Good point, Andy, and your HP story resonates loud and clear with the general principle of how companies need to rethink how they conduct business these days. Thanks for your comments! Good point, Andy, and your HP story resonates loud and clear with the general principle of how companies need to rethink how they conduct business these days. Thanks for your comments!

]]> http://everydaypr.net/2009/10/rethink-customer-service/comment-page-1/#comment-294 Andy Fuller Wed, 07 Oct 2009 14:15:33 +0000 http://everydaypr.net/?p=1269#comment-294 Excellent article. In my personal experience, it wasn't until I employed social media that a customer service problem was resolved. I blogged about it here: http://www.feelingfuller.com/2009/09/when-in-rome-wednesday-new-aqueducts.html Excellent article. In my personal experience, it wasn’t until I employed social media that a customer service problem was resolved. I blogged about it here: http://www.feelingfuller.com/2009/09/when-in-rome-wednesday-new-aqueducts.html

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