Comments on: Brand Damage: How Not to be a Victim

By: bet356

bet356 — Sat, 22 Jan 2011 17:48:06 +0000

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By: Social Media Crisis? How Not to Panic - Everyday PR

Social Media Crisis? How Not to Panic - Everyday PR — Tue, 27 Apr 2010 21:29:07 +0000

[...] DISCLAIMER: If your organization doesn’t understand how social works in its most basic purpose of forming communities and two-way relationships, and/or if your organization is unwilling to take its lumps and address its naysayers, you may be fighting an uphill battle (again, that’s for another post). Just keep in mind that it’s difficult to address a crisis initiated on and perpetuated by social media. Ask Domino’s. [...]

By: VitalikGromovss

VitalikGromovss — Sat, 08 Aug 2009 12:29:41 +0000

Thanks for writing, I very much liked your newest post. I think you should post more frequently, you evidently have natural ability for blogging!

By: MishaPowerauto

MishaPowerauto — Wed, 29 Jul 2009 03:58:59 +0000

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By: Kelly Brown

Kelly Brown — Sat, 13 Jun 2009 01:24:49 +0000

Hi, gr8 post thanks for posting. Information is useful!

By: Walter

Walter — Thu, 30 Apr 2009 23:06:10 +0000

Fundamental point indeed about engaging with one’s stakeholders, especially when the tide turns against your favour. I think one other important point to be learned from this is to own the crisis and have your own official channels and platforms specially constructed to deal with it. Be quick to respond to online brickbats (not all of them, but perhaps the 10 most influential blogs/twitterers?) and be prepared for the long road to recovery.

By: soowlyson

soowlyson — Tue, 28 Apr 2009 20:57:03 +0000

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